As WA’s largest locally owned and operated HVAC company since 1978, Australian Airconditioning Services has gained an intimate understanding of what WA businesses need.
One of the strongest insights we’ve garnered is that companies place an extremely high importance on minimising disruptions to their operations. A HVAC breakdown is more than a nuisance – it’s a threat to productivity.
To solve this demand, we decided to build our entire business around the idea of offering companies highly responsive HVAC support.
We’ve achieved this in three ways:
Our hub is locally based right here in WA, operating all-year round within WAST from 7:30am till 5pm. With a team of highly trained, fully licensed, HVAC technicians on call, we’re ready to provide a trouble free solution to any breakdown, at anytime.
Our 24/7 call centre is manned right here in Australia. Calls are escalated according to urgency to ensure issues are resolved within agreed response times and KPIs.
For exceptionally urgent situations, we offer the option of a rapid 1-hour response. This flexibility and mobility ensures our clients enjoy complete peace of mind knowing productivity disruption will be minimised.